Refund policy

Polished Return and Refund Policy

Return and Refund Policy

Last updated: March 03, 2026

Perishable Goods

At Grandma's Remedies, we take pride in the quality and care that goes into every blend. Because our products are consumable and made with your wellness in mind, we cannot accept returns on herbal teas—whether in tea bags or bulk—once the item has been shipped. All sales are final.

Damages and Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or if you received the wrong product, contact us within 7 days of delivery at [info@grandmasremedies.net] . We're here to make it right, and we'll work with you to find the best solution—whether that's a replacement or a credit toward a future purchase.

Exceptions

The following items are final sale and cannot be returned:

• Gift cards

• Sale items

• Bulk herbs that have been opened